Contact Us
We’re here to assist you — whether you're seeking guidance on a bespoke order, tracking a handcrafted delivery, or simply learning more about the artisans behind our collections.
Sales Enquiries
Looking to place a custom order or inquire about our curated interior collections?
📧 Email: sales@himalayanartisan.co
🕰️ Response Time: Within 1–2 business days
Shipping & Logistics
Questions about your order status, delivery timelines, or sea freight tracking?
📧 Email: shipping@himalayanartisan.co
🕰️ Response Time: Within 1–2 business days
General Enquiries
For all other queries about our process, our story, or how we work:
📧 Email: info@himalayanartisan.co
🕰️ Response Time: Within 2 business days
Customer Support
Need assistance with an existing order or product care?
📧 Email: support@himalayanartisan.co
🕰️ Response Time: Within 24 hours
Live Chat
Prefer a real-time conversation?
🏣 Use the Live Chat button on the bottom-right of your screen to message us instantly.
During business hours, a member of our team will be available to assist you — or you can leave us a message, and we’ll respond as soon as possible.